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Cross-departmental courses

Cross-departmental courses

General business English – Refresher

  • Introducing yourself and your colleagues
  • Introducing your company and its product portfolio
  • Talking about your area of work
  • Making short phone calls
  • Writing standard letters and short e-mails
  • Making arrangements
  • Talking about changes
  • Preparing for and going on business trips
  • Dealing with problems
  • Formulating complaints and apologies

General business English – Advanced

  • Introducing yourself and your colleagues
  • Small talk and looking after visitors
  • Presenting your company
  • Describing your tasks and areas of responsibility
  • Making technical/specialist phone calls
  • Writing letters and e-mails
  • Discussing plans and strategies
  • Comparing options and alternatives
  • Taking part in meetings
  • Giving perfect presentations
  • Taking part in trade fairs – as an exhibitor or visitor

General business English – Professionals

  • Introducing yourself and your colleagues
  • Intercultural aspects of discussions and actions
  • Using varying degrees of politeness
  • Formulating and discussing hypotheses
  • Moderating meetings
  • Conducting successful negotiations
  • Examining contracts
  • Giving customer-specific presentations
  • Talking about current affairs
  • Reading between the lines
  • Using idiomatic expressions

Small talk in English

  • Introducing yourself and others elegantly
  • Greeting friends and acquaintances
  • Breaking the ice – the first 5 minutes
  • Talking about the journey
  • Entertaining guests
  • Describing where you live
  • Reading between the lines
  • Being aware of intercultural differences

International meetings and negotiations

  • Introducing yourself and others elegantly
  • Chairing a meeting
  • Formulating your own opinion
  • Expressing agreement/disagreement
  • Putting forward proposals
  • Formulating and discussing hypotheses
  • Understanding and using idiomatic expressions
  • Using varying degrees of politeness
  • Reading between the lines
  • Intercultural aspects of discussions

Intercultural training for India (China ...)

  • Course content can be adapted to your business interests in the target country – contact us for more information.

Presentations for an English-speaking audience

  • Opening a presentation confidently
  • Presenting data and facts convincingly
  • Illustrating new trends and developments
  • Describing charts
  • Comparing options
  • Arguing convincingly
  • Demonstrating logical connections
  • Answering questions with confidence
  • Describing technical aids

Effective e-mails and business letters

  • Selecting the right degree of formality in e-mails
  • Correct layout of letters
  • Elegant opening and closing phrases
  • Important standard phrases
  • Altering specimen letters and e-mails to suit your needs
  • Avoiding “typical German” errors
  • Reading between the lines

Mastering telephone calls

  • Essential standard phrases
  • Taking and passing on calls competently
  • Taking and leaving messages
  • Recording information
  • Asking and dealing with questions
  • Finding out about special wishes
  • Dealing with complaints confidently
  • Elegant example sentences for specific situations
  • Ending a call on a positive note

Productive videoconferencing

  • See examples of teaching materials