Cross-departmental courses
General business English – Refresher
- Introducing yourself and your colleagues
- Introducing your company and its product portfolio
- Talking about your area of work
- Making short phone calls
- Writing standard letters and short e-mails
- Making arrangements
- Talking about changes
- Preparing for and going on business trips
- Dealing with problems
- Formulating complaints and apologies
General business English – Advanced
- Introducing yourself and your colleagues
- Small talk and looking after visitors
- Presenting your company
- Describing your tasks and areas of responsibility
- Making technical/specialist phone calls
- Writing letters and e-mails
- Discussing plans and strategies
- Comparing options and alternatives
- Taking part in meetings
- Giving perfect presentations
- Taking part in trade fairs – as an exhibitor or visitor
General business English – Professionals
- Introducing yourself and your colleagues
- Intercultural aspects of discussions and actions
- Using varying degrees of politeness
- Formulating and discussing hypotheses
- Moderating meetings
- Conducting successful negotiations
- Examining contracts
- Giving customer-specific presentations
- Talking about current affairs
- Reading between the lines
- Using idiomatic expressions
Small talk in English
- Introducing yourself and others elegantly
- Greeting friends and acquaintances
- Breaking the ice – the first 5 minutes
- Talking about the journey
- Entertaining guests
- Describing where you live
- Reading between the lines
- Being aware of intercultural differences
International meetings and negotiations
- Introducing yourself and others elegantly
- Chairing a meeting
- Formulating your own opinion
- Expressing agreement/disagreement
- Putting forward proposals
- Formulating and discussing hypotheses
- Understanding and using idiomatic expressions
- Using varying degrees of politeness
- Reading between the lines
- Intercultural aspects of discussions
Intercultural training for India (China ...)
- Course content can be adapted to your business interests in the target country – contact us for more information.
Presentations for an English-speaking audience
- Opening a presentation confidently
- Presenting data and facts convincingly
- Illustrating new trends and developments
- Describing charts
- Comparing options
- Arguing convincingly
- Demonstrating logical connections
- Answering questions with confidence
- Describing technical aids
Effective e-mails and business letters
- Selecting the right degree of formality in e-mails
- Correct layout of letters
- Elegant opening and closing phrases
- Important standard phrases
- Altering specimen letters and e-mails to suit your needs
- Avoiding “typical German” errors
- Reading between the lines
Mastering telephone calls
- Essential standard phrases
- Taking and passing on calls competently
- Taking and leaving messages
- Recording information
- Asking and dealing with questions
- Finding out about special wishes
- Dealing with complaints confidently
- Elegant example sentences for specific situations
- Ending a call on a positive note
Productive videoconferencing
- See examples of teaching materials
